Learned helplessness occurs when a dog ceases to respond in a situation where it has no option to avoid a negative event. For learned helplessness to occur, the event must be both traumatic and outside the dog's control. Family dogs that are exposed to unpredictable or uncontrolled punishment are at risk of developing disturbances associated with the learned helplessness disorder. Punishment which is poorly coordinated with identifiable avoidance cues or response options, such as when punishment takes place long after the event, meet the criteria of inescapable trauma.
Clicker training, a common form of positive reinforcement, is a simple and effective dog training method. Although it is still fine to train your dog without clicker training, many people find it helpful. With clicker training, you can easily and effectively teach your dog all kinds of basic and advanced commands and tricks. It's fast and easy to learn how to clicker train your dog
It's not so much the dog doesn't listen, more that he doesn't understand what you want him to do. Go back to basics and don't punish him when he toilets indoors. Double your vigilance and take every opportunity to put him outside to toilet. The crucial thing is to be present when he does toilet in the correct place, so that you can reward him. This makes him keener to repeat the performance to get another treat. Conversely, if you have been telling him off for indoor accidents he may already feel inhibited about going to the toilet in your presence, including when he goes outdoors. This is one reason why it's important not to punish for inappropriate toileting.
When you are home but can't attend to your puppy, follow the same procedures described above. However, the more time you spend with your puppy, the quicker he will be house trained. Your objective is to take your puppy to his toilet area every time he needs to eliminate. This should be about once every 30-45 minutes; just upon waking; just after eating or drinking; and just after a play session. Provide house training taxi service to avoid unnecessary "mistakes".
Before enrolling with a particular club contact them and ask if you can go to watch a class without your dog. This will help you decide if this is the right environment for you and your dog. Some clubs have waiting lists and you will need to book ahead, some accept people on a roll on roll off basis. Prices will vary from a joining fee and then weekly payments to a one off fee for a certain length of training.